Lithography treasured memories

Shipping Options and Approximate Prices

The following estimated prices are for a packaged lithography weighing approximately 3–5 lb and shipped within Canada. They are general retail-price guides only. Final charges depend on the parcel’s dimensions, destination, service level, and optional services; carriers may charge dimensional weight when it is greater than the actual weight.

Estimated Worldwide Shipping for a 3–5 lb Product

International estimates are for planning purposes only and do not include customs duties, import taxes, brokerage charges, or destination-country fees. These costs, when applicable, are the customer’s responsibility. International delivery times vary by service, customs processing, destination, and local carrier conditions.

All Canadian and international ranges assume the packed product weighs 3–5 lb. Carriers require the origin, destination, package weight, dimensions, and service level to calculate an actual quote. A framed or generously protected lithography may be billed at a higher dimensional weight even when its scale weight is within this range. Residential, fuel, remote-area, signature, declared-value, oversized-package, seasonal, customs, tax, and brokerage charges may increase the final cost. The exact shipping charge will be confirmed using the selected carrier’s current rate calculator before the order is finalized.

Lithography Shipping Policy

Each lithography product is made to order and carefully prepared for shipment. The following policy explains how orders are processed, shipped, and handled after dispatch.

Processing and Production Time

Because each lithography piece is made specifically for the customer, production time is separate from shipping time. The estimated production timeframe will be provided when the order is placed. If a personalization request or unexpected issue affects that timeframe, I will contact you as soon as possible.

Shipping Rates and Delivery Estimates

Available shipping methods, delivery details, and any applicable shipping charges will be shown before the order is confirmed. Delivery dates are estimates only and begin after production is complete. Carrier delays, weather, holidays, service interruptions, remote locations, and other circumstances outside my control may affect delivery.

Shipping Address

Please review the recipient’s name and delivery address carefully before submitting your order. Contact me immediately if a correction is needed. Once an order has shipped, I may be unable to change its destination. Additional costs caused by an incorrect or incomplete customer-supplied address may be the customer’s responsibility.

Tracking and Delivery

If tracking is included with the selected shipping service, the tracking information will be provided after dispatch. The delivery method, including whether a parcel may be left unattended or delivered to another person at the address, will be disclosed before purchase where applicable. Please monitor the shipment and ensure the delivery location is secure.

Damaged Shipments

If your parcel arrives damaged, contact me promptly and keep the product, shipping container, and all packaging materials. Please provide clear photographs of the outer package, interior packaging, shipping label, and damaged item so I can assess the issue and, where applicable, open a carrier claim. Do not discard or return anything until instructions are provided.

Missing or Delayed Shipments

If tracking shows an unusual delay or the parcel has not arrived by the expected date, contact me so I can assist with the carrier’s tracing or claims process. Nothing in this policy limits any cancellation, refund, or delivery rights that apply under consumer protection law.

Memory Lithography

Turn a meaningful memory into a timeless work of art.

Memory Lithography transforms a cherished photograph into a personalized art piece created especially for you. Thoughtfully designed to preserve the people, places, and moments that matter most, each piece offers a beautiful way to celebrate a milestone, honor someone special, or keep a treasured memory close.

Every Memory Lithography piece is made to order using your selected image and personal details. The finished artwork combines careful composition with a refined, keepsake-quality presentation, creating a distinctive gift or meaningful addition to your home.

Why You’ll Love It

·       Personalized for you: Created from your chosen photograph and custom details.

·       Meaningful and unique: No two pieces tell the same story.

·       Made for life’s important moments: Ideal for anniversaries, weddings, memorials, family milestones, pet tributes, and heartfelt gifts.

·       Designed to be displayed: A timeless keepsake for a wall, shelf, desk, or special place in your home.

How to Personalize

Upload a clear, high-quality photograph and provide the name, date, brief personalized message, or other details you would like included. Please review all spelling and personalization carefully before submitting your order. If any part of your personalization request is not possible, I will contact you immediately to discuss available options. Because each Memory Lithography piece is made specifically for you, slight artistic variations may occur and add to its individual character.

Made-to-Order and Personalized Product Return Policy

Because made-to-order products are created specifically for the person who places the order, they cannot be resold. Accordingly, all made-to-order and personalized product sales are final, except where the product is defective, damaged, or does not match the approved order details.

Order Review and Approval

Please review all names, measurements, colors, sizes, spelling, design choices, and other personalization details before submitting your order. We will make the product using the information you provide. We are not responsible for errors in customer-supplied details once production has begun.

Changes and Cancellations

Contact us as soon as possible if you need to change or cancel your order. A change or cancellation is available only if production has not started. Once materials have been cut, ordered, engraved, printed, assembled, or otherwise committed to your product, the order cannot be changed or cancelled.

Eligible Claims

·       The product arrives damaged.

·       The product has a manufacturing defect.

·       The personalization or specifications differ from the details confirmed in your order.

How to Report a Problem

Notify us within 7 calendar days of delivery and include your order number, a description of the issue, and clear photographs showing the product, packaging, and problem. Keep the product and all original packaging until we provide instructions. Claims submitted after this period may not be accepted unless required by applicable law.

Available Remedies

If we confirm that the product is defective, damaged, or inconsistent with the approved order details, we may, as appropriate, repair it, remake it, replace it, or issue a refund to the original payment method. We will cover reasonable return shipping costs for an approved claim. Do not return a product without prior authorization.

Non-Returnable Reasons

Returns, refunds, and exchanges are not available for a change of mind, an incorrect size or measurement supplied by the customer, spelling or personalization approved or entered by the

[1] Refund and exchange - Office of Consumer Affairs - Canada